Terms & Conditions
77vb Online Casino & Betting Platform

1 Acceptance of Terms

These Terms & Conditions ("Terms") apply to all users of the 77vb platform, including visitors who browse without an account and registered players who access games, place bets, make deposits, or use any other feature of the platform. By proceeding past the registration screen or by placing a first bet, you confirm unconditional acceptance of these Terms.

77vb reserves the right to update, amend, or replace any part of these Terms at any time. Significant amendments will be communicated to registered players via the email address on file. Continued use of the 77vb platform following notification of changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates.

These Terms should be read in conjunction with the 77vb Privacy Policy and the Responsible Gaming Policy, both of which form an integral part of the overall agreement between the player and 77vb.

2 Eligibility

To be eligible to register and use the 77vb platform, you must satisfy all of the following criteria at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. 77vb enforces a strict minimum age of 21 and will require documentary proof of age during the KYC verification process.
• You must be a natural person — corporate entities, organisations, and automated systems are not eligible to hold player accounts.
• You must be acting on your own behalf and not as an agent, representative, or proxy for any third party.
• You must not be subject to any self-exclusion order, cooling-off period, or account restriction previously imposed by 77vb or any affiliated platform.
• You must ensure that your participation in online gaming is permitted under the laws and regulations applicable to your location. 77vb does not accept responsibility for verifying the legality of online gaming in your specific jurisdiction beyond Bangladesh.
• You must not be a current employee, contractor, consultant, director, or immediate family member of an employee of 77vb or any of its technology or content partners.

3 Account Registration

Each individual may hold a maximum of one registered account on the 77vb platform. Creating multiple accounts — whether under the same name, different names, different email addresses, or different device identifiers — is strictly prohibited. 77vb uses technical and manual methods to detect duplicate accounts. Where duplicate accounts are identified, all accounts will be suspended and any associated bonus funds will be voided.

When registering, you must provide accurate, complete, and current information. You are required to keep your registration information up to date at all times. Providing false, misleading, or incomplete information during registration is grounds for immediate account closure and forfeiture of any balance held in the account.

You are solely responsible for the security of your account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any other person. 77vb strongly recommends enabling two-factor authentication (2FA) via SMS OTP, which is available to all registered players in the account security settings.

If you suspect that your account has been accessed without your authorisation, you must notify 77vb immediately by contacting [email protected]. 77vb will investigate the report and, where appropriate, suspend the account pending resolution. 77vb will not be liable for losses incurred as a result of unauthorised access where the player has failed to take reasonable steps to secure their credentials.

4 Deposits & Withdrawals

77vb supports deposits and withdrawals via the following payment methods available to Bangladeshi players: bKash, Nagad, Rocket, Upay, bank transfer, and USDT/cryptocurrency. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits: The minimum deposit amount is ৳500. Deposits are generally credited to the player's 77vb account balance instantly upon confirmation from the payment provider. 77vb does not charge fees on deposits; however, your mobile financial service provider may apply their own transaction charges, for which 77vb accepts no responsibility.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawal requests to bKash, Nagad, Rocket, and Upay are typically processed within 30 minutes of approval, subject to the completion of identity verification and the absence of any pending bonus wagering requirements. Bank transfer withdrawals may take 1–3 business days to reflect in your account depending on your bank's processing times.

Withdrawal Conditions: Before any withdrawal can be processed, the following conditions must be met:

• Your account must have passed the required KYC identity verification.
• The total amount deposited must have been wagered at least once (1x turnover) on any eligible game before withdrawal.
• Any active bonus funds must have met their applicable wagering requirements in full, or the bonus must have been voluntarily forfeited prior to withdrawal.
• The withdrawal must be made to a payment method registered in the same name as the 77vb account — third-party withdrawals are not permitted.

77vb reserves the right to carry out additional verification checks on withdrawal requests above a certain value threshold, and to request source-of-funds documentation in accordance with applicable compliance requirements. Such requests do not imply any wrongdoing on the part of the player.

5 Bonuses & Promotions

77vb offers a range of bonuses and promotional offers to registered players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, and major cricket tournaments including the BPL and T20 World Cup.

Each bonus offer is subject to its own specific terms and conditions, including wagering requirements, minimum deposit thresholds, maximum bet limits while a bonus is active, eligible games, and expiry periods. These specific terms are stated on the individual promotion page and must be read before opting in. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion's terms shall prevail.

General bonus rules applicable to all offers:

• Bonuses may only be claimed once per player, per household, per device, and per IP address unless explicitly stated otherwise in the specific offer terms.
• Bonuses are non-transferable and have no cash value until wagering requirements have been met in full.
• Real money funds in your account are used before bonus funds when placing bets.
• While bonus funds are active, the maximum stake per bet or spin is ৳500 unless the specific offer terms state a different limit. Bets placed above this limit while a bonus is active may result in the bonus and any winnings derived from it being voided.
• Winnings generated from free spins are credited as bonus funds and subject to applicable wagering requirements.
• 77vb reserves the right to withdraw, amend, or cancel any bonus offer at any time without prior notice. Any bonuses already in progress will be honoured under the terms in place at the time the bonus was claimed.
• Abuse of bonus offers — including but not limited to bonus hunting, advantage play, or coordinated group exploitation of promotions — will result in the voiding of bonuses and, in severe cases, account closure.

6 Betting & Gaming Rules

All bets and game rounds placed on the 77vb platform are subject to the rules of the individual game or sports market being accessed. For slot games, crash games, and live casino products, the rules are governed by the game provider (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, Play'n GO, or other applicable studio). For sports betting markets, the settlement rules are governed by 77vb's sports rules, which are published separately.

Bet Acceptance: 77vb reserves the right to decline, limit, or void any bet at its sole discretion. This includes bets placed on events with erroneous odds, bets that exceed the maximum payout limit for a given market, and bets where there is reasonable suspicion of match-fixing, manipulation, or exploitation of a technical error.

Void Bets: A bet may be declared void in the following circumstances:

• The event was cancelled, postponed indefinitely, or abandoned before the applicable settlement conditions were met.
• The odds or game parameters were materially incorrect due to a technical error at the time the bet was placed.
• The bet was placed using funds obtained through a fraudulent deposit or a chargeback.
• The player's account was found to be ineligible at the time of bet placement (e.g., under age, duplicate account, or self-excluded).

Disconnection Policy: If your internet connection is interrupted during a live game round or in-play bet, 77vb's servers will record the state of the game at the point of disconnection. The game round will be completed according to the outcome determined by the server, and the result will be applied to your account balance accordingly. 77vb is not responsible for losses arising from connection failures on the player's end.

Maximum Payouts: Individual game and market maximum payout limits apply and are displayed within each game or market. 77vb reserves the right to limit payouts on any single bet, game session, or event to the stated maximum regardless of the mathematical outcome of the game.

7 Prohibited Conduct

The following activities are strictly prohibited on the 77vb platform and will result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where applicable:

• Fraud and misrepresentation: Providing false identity documents, impersonating another person, or misrepresenting your age, location, or eligibility status.
• Money laundering: Using the 77vb platform to deposit, transfer, or withdraw funds obtained through illegal activity. 77vb is required to report suspicious transactions to relevant compliance authorities and cooperates fully with any formal investigation.
• Collusion: Coordinating with other players to gain an unfair advantage in any game or sports betting market, including but not limited to collusion in poker, live dealer games, or group exploitation of bonus offers.
• Use of automated tools: Using bots, scripts, artificial intelligence tools, or any form of automated software to interact with games, place bets, or manipulate account activity on the 77vb platform without the express written consent of 77vb.
• Chargebacks: Initiating a chargeback, reversal, or dispute with a payment provider for any 77vb deposit. Any player found to have initiated a chargeback will have their account immediately suspended and will be liable for the full value of the chargeback plus any associated fees incurred by 77vb.
• Exploiting technical errors: Deliberately exploiting software bugs, game malfunctions, or pricing errors to generate illegitimate winnings. Any winnings accumulated through exploitation of a technical error are not valid and will be voided.
• Abusive behaviour: Harassing, threatening, or engaging in abusive communication with 77vb support staff or other players through any platform communication channel.

8 Responsible Gaming

77vb is firmly committed to promoting responsible gaming among all players. Gambling is intended to be a form of entertainment. It should never be used as a method of generating income, recovering financial losses, or addressing personal, financial, or emotional difficulties.

The following responsible gaming tools are available to all registered 77vb players free of charge through the account settings area:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit limits on your account. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session Time Reminders: Set notifications to alert you when you have been logged in and actively gaming for a specified duration.
• Loss Limits: Set a maximum loss threshold per day, week, or month, after which your account will be temporarily restricted from further gameplay until the limit period resets.
• Cooling-Off Period: Take a temporary break from gambling by placing your account on hold for a period of between 24 hours and 6 weeks. Your account will be inaccessible for the duration of the cooling-off period.
• Self-Exclusion: Permanently self-exclude from the 77vb platform. Once a self-exclusion is activated, it cannot be reversed for a minimum period of 6 months. Permanently self-excluded accounts cannot be reopened under any circumstances.

If you believe that your gambling is becoming a problem, or if someone you know may be experiencing gambling-related difficulties, we encourage you to contact 77vb's support team immediately at [email protected]. Our team is trained to handle responsible gaming requests with empathy and discretion and will assist you in activating any of the tools listed above.

9 Intellectual Property

All content on the 77vb platform — including but not limited to the 77vb brand name, logo, website design, user interface, graphics, text, game names, promotional materials, and all software underlying the platform — is the property of 77vb or its licensed third-party content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the 77vb platform for personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or republish any part of the 77vb platform or its content without prior written consent.
• Reverse engineer, decompile, or attempt to extract the source code of any software on the platform.
• Use 77vb branding, trademarks, or game assets in any external context, including social media, without explicit written authorisation.
• Create derivative works based on any 77vb platform content.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Play'n GO is owned by the respective studio and licensed to 77vb for distribution. All third-party intellectual property rights are reserved by their respective owners.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 77vb's total liability to any player arising out of or in connection with their use of the platform shall be limited to the net deposits made by that player in the 30-day period preceding the event giving rise to the claim.

77vb shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of profits, loss of data, or loss of opportunity, arising from:

• Interruptions to platform availability due to scheduled maintenance, technical failures, or circumstances outside 77vb's reasonable control (including force majeure events, telecommunications failures, or acts of third parties).
• Delays in processing deposits or withdrawals caused by payment service providers including bKash, Nagad, Rocket, or Upay.
• Errors in game results caused by software malfunctions at the game provider level, where the game provider's server logs are the definitive record of the game outcome.
• Financial losses incurred through gambling activity on the platform, where the player has voluntarily accepted the inherent risk of gambling by agreeing to these Terms.

Nothing in these Terms shall limit 77vb's liability for death or personal injury caused by 77vb's negligence, or for fraud or fraudulent misrepresentation by 77vb, to the extent such limitation is not permitted by applicable law.

11 Privacy & Data

77vb collects, processes, and stores personal data provided by players during registration, KYC verification, and ongoing platform use. This data is handled in accordance with the 77vb Privacy Policy, which is incorporated into these Terms by reference and is available at https://77vb.io/privacy-policy.

By registering an account, you consent to 77vb processing your personal data for the purposes outlined in the Privacy Policy, including identity verification, fraud prevention, regulatory compliance, customer support, and, where you have opted in, marketing communications.

All data transmitted between your device and the 77vb platform is protected by 256-bit SSL encryption. Passwords are stored using industry-standard cryptographic hashing. 77vb does not store full payment card details and does not have access to your bKash, Nagad, Rocket, or Upay account credentials.

You have the right to request access to, correction of, or deletion of your personal data held by 77vb, subject to any overriding legal retention obligations. To exercise these rights, contact [email protected] with the subject line "Data Request".

12 Amendments to These Terms

77vb reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — meaning they significantly affect the rights or obligations of players — 77vb will provide reasonable advance notice by email to all registered players with a valid email address on file, and by displaying a prominent notice on the platform.

Minor amendments, including corrections of typographical errors, clarifications of existing provisions, or updates to reflect changes in payment method availability, may be made without prior notice and will take effect immediately upon publication.

The most current version of these Terms will always be accessible at https://77vb.io/terms-conditions. The "Last Updated" date at the top of this page reflects when the terms were most recently revised. If you do not agree to a revised version of the Terms, you must cease using the 77vb platform and contact support to initiate account closure.

13 Governing Law & Dispute Resolution

These Terms & Conditions and your use of the 77vb platform are governed by and construed in accordance with the laws applicable to online entertainment platforms serving the Bangladesh market. Any disputes arising from these Terms or your use of the platform shall first be referred to 77vb's internal dispute resolution process.

Internal Dispute Process: If you have a complaint or dispute regarding any aspect of your 77vb account, you must first contact 77vb's support team at [email protected] with full details of the issue. 77vb will acknowledge your complaint within 48 hours and aim to provide a resolution within 10 business days. All supporting records — including server game logs, transaction records, and communication histories — will be reviewed as part of the resolution process. The records held by 77vb's servers constitute the authoritative record of all game outcomes and transactions.

Escalation: If you remain unsatisfied following the internal resolution process, you may request that the matter be reviewed by 77vb's compliance team at a senior level. 77vb is committed to reaching fair resolutions and will engage constructively with all escalated complaints.

77vb makes no claim to regulatory oversight by any specific Bangladeshi government body, and players should use the platform understanding that it is an entertainment service. Nothing in these Terms shall be construed as legal advice.

14 Contact Information

If you have any questions about these Terms & Conditions, need assistance with your account, or wish to exercise any of the rights described in these Terms, please contact the 77vb support team using the details below:

For responsible gaming support requests, please include "Responsible Gaming" in the subject line of your email so that our dedicated team can prioritise your request. All responsible gaming requests are handled with full confidentiality.

For data privacy requests, include "Data Request" in the subject line. For dispute escalations, include "Formal Complaint" in the subject line so that your message is routed directly to the compliance team.